Privacy Policy

Sahara Hospice Care

Effective Date: January 8, 2026

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1. Who We Are

Sahara Hospice Care (“we,” “our,” or “us”) provides hospice and palliative care services to patients and families.

Our website address is: https://saharahospicecare.com/

2. Information We Collect

We may collect personal information when you interact with our website, including but not limited to:

• Name
• Phone number
• Email address
• Information submitted through appointment requests or patient intake forms

This information is collected solely to support patient care, communication, and service coordination.

3. How We Use Your Information

We use the information collected to:

• Respond to inquiries and appointment requests
• Coordinate hospice or palliative care services
• Send appointment confirmations, reminders, and care-related updates
• Provide secure links to patient intake or documentation forms

We do not sell or rent personal information.

4. SMS / Text Message Communications

If you provide your phone number through our website or patient forms, you may receive text messages from Sahara Hospice Care related to:

• Appointment confirmations or reminders
• Care coordination or follow-up communication
• Secure patient intake or documentation links

Important SMS Disclosures:

• Message frequency varies based on patient needs
• Message and data rates may apply
• You may opt out at any time by replying STOP
• You may reply HELP for assistance

SMS consent is collected explicitly through our forms and is not shared with third parties for marketing purposes.

5. Consent

By submitting your phone number and opting in through our website forms, you authorize Sahara Hospice Care, or its authorized service providers acting on our behalf, to send you text messages for the purposes described above.

Consent to receive text messages is not a condition of receiving care.

6. Use of Service Providers

We may use trusted third-party technology providers to assist with secure communications, scheduling, and form delivery. These providers act solely on our behalf and are contractually obligated to protect your information.

7. Cookies and Website Analytics

Our website may use cookies or similar technologies to improve functionality and user experience. Cookies do not collect sensitive personal or medical information.

You may disable cookies through your browser settings.

8. Embedded Content from Other Websites

Pages on this site may include embedded content (such as videos or maps). Embedded content behaves in the same way as if you visited the third-party website directly and may collect data according to their privacy policies.

9. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or support patient care and recordkeeping requirements.

10. Your Rights

You may request to review, correct, or request deletion of your personal information, subject to applicable healthcare record retention laws.

11. Data Security

We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, disclosure, or misuse.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

13. Contact Us

Sahara Hospice Care
Phone: 281-245-9977
Address: 140 Eldridge Rd, Suite B1, Sugar Land, TX 77478
Website: https://saharahospicecare.com/